TERMS OF SERVICE
By accessing and using XEXA Labs, you acknowledge and agree to the following terms and conditions. These terms govern your use of our website and the research compounds and laboratory supplies we provide for clinical and academic research.
Our products are strictly for laboratory and research use only (RUO). They are not intended for human or veterinary use, consumption, or administration. You are solely responsible for ensuring your research activities comply with all applicable laws and regulations.
By continuing to browse our catalog or placing an order, you confirm that you are 21 years of age or older and have read and accepted these terms. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.
Privacy Policy
At XEXA Labs, we are committed to the highest standards of data protection and laboratory integrity. We respect your privacy and ensure that your information is handled with the utmost clinical care. This policy outlines how we collect, use, and safeguard your data to maintain the security of our research supply chain.
Refund Policy
We provide a 14-day return window for laboratory materials. All items must be in their original, unused packaging with all documentation intact. For research-use-only compounds, we require a completed COA (Certificate of Analysis) and a signed research use acknowledgment form to process a refund. Please contact our fulfillment team at support@xexalabs.com for specific return instructions.